Posts

Unpaid interns at the centre of an epidemic

/in , /by

Fatigue is an epidemic in our society. In a study conducted by the CDC, over 40% of 18 to 25 year-olds have reported unintentionally falling asleep during the day at least once in the last month, and 7% of 25 to 35 year-olds have nodded off while driving in the same period of time.

In 2011, Andy Ferguson, a 22 year-old student at the Northern Alberta Institute of Technology (NAIT), died in a head-on collision after working back-to-back shifts as an unpaid intern.  In a recent article by CBC’s Kathy Tomlinson, a renewed sense of sadness and outrage surfaces.

Andy had worked 16 of the last 24 hours of his life.

Moritz Erardt, a 21-year-old exchange student from Germany, collapsed in his shower and died last month.  He worked through the night 8 times over two weeks leading up to his death.  He did this in an effort to secure a position at Merrill Lynch, which was just about to be offered to him.  He was known as the ‘superstar’ of the internship program.

In Kathy’s article, Claire Seaborn of the Canadian Intern Association, mentions high youth unemployment as a potential cause for interns feeling the pressure to work long hours.  This is one of many pressures students face in their day-to-day reality.   Students and unpaid interns are hit hard by managing a full-time school schedule, perhaps a part-time job or two, and an internship to gain experience.  Top off this breakneck schedule with the added pressure of exams and you have a formula for increased risk of accident and health complications.

This is not just a student issue. How many times have you put off sleep to get something done?

While you might get away with being tired and clinging to a caffeine crutch to get you through the day, you are playing a dangerous game that goes well beyond having bags under your eyes.   Fatigue is attributed to an increased risk of accident not to mention health problems that range from diabetes to depression and obesity.

The problem doesn’t stop there. The more chronically fatigued you become, the harder it is for your body to get back on track. You can trick your body to thinking it is rested if you “catch up” by sleeping 8 hours in a night, but all that means is that you are less exhausted than the day before.

It is time to take health and wellness off the backburner. Addressing the issue of fatigue-related accidents goes beyond the Bank of America’s inquiry into their employee policies. This is a good start, but we all need to take a long hard look at our expectations of ourselves and those around us.

Why we need to stop using the term human error in accident investigations

/in /by

Vancouver airport near miss

In April 2013, human error by an airport controller at Vancouver Airport mixed up the ID’s of two planes almost causing a serious accident. Luckily, the mix-up was solved and no one was killed. When investigating the cause of the incident at Vancouver Airport, the Transport Safety Board of Canada (TSBC), used our scientifically validated Fatigue Avoidance Scheduling Tool (FAST) to identify fatigue as the cause for human error. By reviewing the airport controllers actual schedule, FAST was able to identify that the controller did not obtain sufficient sleep before their shift and was therefore fatigued at the time of the incident.

By using objective data, TSBC now understands exactly what caused the human error and that ‘fatiguing schedules’ can greatly increase the likelihood of human error occurring.

So why are we still only referring to ‘human error’ as a cause?

In many accidents, investigators would run a series of investigations to establish that it was human error that was the cause.

A September 2012 study by the US Federal Aviation Administration (FAA) proves that self-reported studies, similar to the ones conducted to establish human error, are not accurate. The results showed that people do not normally feel fatigued until they lose 30% of their reaction time due to sleep loss. That is equivalent to the reaction time of people who are legally drunk at 0.08% blood alcohol.

Objective data is needed for 24/7 organizations to improve safety

In order for high-risk organizations such as aviation, air traffic control, healthcare or nuclear industry where reducing accident risk is imperative to the health, safety and wellbeing of their employees, objective data must be used to identify the root cause of human error in accidents.

The most accurate and validated way to improve safety is with our fatigue management technology – FAST and Readiband. This software is the “officially sanctioned” US Department of Defence fatigue analysis system.

FAST used to pinpoint the root of human error

FAST is our user-friendly scientifically validated software that has been developed for schedulers and planners to identify areas of fatigue risk in employee rosters. The data can then be used for objective comparisons and optimal schedules may be selected for proposed work periods or mission critical events. FAST is used by major accident investigators in North America and Australia including The US National Transportation Safety Board,  The US Federal Railroad Administration and the Transportation Safety Board of Canada.

Readiband is a proactive strategy to improve safety

On the other hand, Readiband can be used as a proactive strategy for organizations to improve workplace safety.  By wearing the Readiband, sleep data is collected and summarized in clear visual reports containing fatigue analytics that allow administrators to manage fatigue risk.