Contact our support team with any technical issues or questions about our platform.

Send us an email

Let us know how we can help and our team will get back to you shortly.

Or give us a call

United Kingdom
+44 (20) 3890 4321 ext.105

United States
1 (808) 537-5337 ext.105

Canada / Worldwide
1 (604) 408 0085 ext.105

Support hours

Monday to Friday: 9:00 am to 5:00 pm Pacific Time
Saturday and Sunday: Closed

Closed all British Columbia statutory holidays

Read more about our target response times in the Service Level Agreement.

Here is a sample of our Master Subscription Agreement.

Self-guided help

Frequently asked questions, how-tos, common troubleshooting tips and more.

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